Shipping with Butr

Thank you for shopping with Butr.

Every order is carefully packed from Christchurch, New Zealand, and we can't wait for it to arrive at your door.

Processing Time

Orders are typically packed and dispatched within 2–5 business days.

Once your order has been shipped, you'll receive a confirmation email with your tracking information.

During product launches and busy periods, dispatch may take a little longer, but we'll always do our best to get your order out as quickly as possible.

Estimated Delivery Times

New Zealand
Orders typically arrive within 1–3 business days after dispatch for urban addresses and 2–5 business days for rural addresses.

Please note these delivery estimates are provided by our courier partners and cannot be guaranteed.

Shipping Costs

New Zealand

• $6.99 NZD flat-rate shipping.

Shipping costs are calculated automatically at checkout.

Delivery Delays

Once your parcel has been collected by the courier, delivery is outside of our control. If your parcel appears delayed or you experience any issues, please contact us at hello@butrhair.com and we'll happily help where we can.

Thank you for supporting Butr. We can't wait for your order to become part of your everyday routine.